via Job-RoomPubliée il y a 12 jours
Store Manager
Grafton Recruitement Geneva
- Lieu
- Genève
- Contrat
- CDI
- Taux
- 100 %
- Mode
- Sur site
CDI100 %Anglais courant
Salaire estimé
CHF 121'800.- à 199'800.- / an
Concurrence sur ce poste
Concurrence forteScore de concurrence 87 sur 100
Offre très demandée. Une lettre ciblée fera la différence.
Ref 2586642 \| Date: 21 Oct 2026

For an established international brand operating in the premium/luxury retail sector, we are looking for a dynamic and results\-driven **Store Manager** to lead a boutique team and deliver an exceptional client experience.
The successful candidate will combine strong leadership skills with a passion for luxury retail, driving commercial performance while fostering a culture of excellence, service, and team development.
**Store Manager**
### Key Responsibilities
* Lead, coach, motivate, and supervise the boutique team on the sales floor.
* Recruit, onboard, train, and develop team members, promoting high performance and continuous growth.
* Drive sales performance through regular coaching, product knowledge development, clienteling initiatives, and analysis of individual KPIs.
* Support sales advisors in achieving their objectives by monitoring selling techniques and providing constructive feedback.
* Ensure seamless collaboration between sales, operations, and after\-sales teams to guarantee outstanding customer satisfaction.
* Analyze weekly and monthly business performance, identifying opportunities and implementing targeted action plans.
* Prepare and communicate performance reports, commercial updates, and operational insights to senior management.
* Act as a brand ambassador, consistently delivering an exceptional client experience and leading by example.
* Ensure the boutique maintains the highest standards of presentation, visual merchandising, housekeeping, and operational compliance.
* Monitor stock levels, operational processes, and health \& safety standards to ensure a smooth and efficient store environment.
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### Profile
#### Experience \& Skills
* Minimum **5 years of management experience** within a luxury, premium retail, fashion, accessories, hospitality, or high\-end customer service environment.
* Proven ability to lead, inspire, and develop teams in a fast\-paced retail setting.
* Strong commercial mindset with a track record of achieving and exceeding sales targets.
* Excellent coaching, mentoring, and sales development skills.
* Ability to analyze business performance and translate data into actionable strategies.
* Outstanding interpersonal and communication skills.
* Passion for luxury retail, customer experience, and relationship building.
* Strong organizational and operational management capabilities.
* Hands\-on, proactive, and solution\-oriented approach.
* Fluency in **French and English** is mandatory; additional languages are considered an asset.
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